Refund policy

Last updated: September 11, 2025

At Adnan Brothers, customer satisfaction is our top priority. Please read our Refund & Exchange Policy carefully before placing an order.

We offer a 2-day return and exchange policy.

This means you have 2 days after receiving your order to request a return or exchange.

Products can only be returned or exchanged if:

The item is damaged,

The item is defective, or

You received the wrong product.

To request a return/exchange, please contact us at:

📞 +92 307 8513909

Items sent back without prior approval will not be accepted.

Refunds are generally not offered.

Only exchanges or replacements are available.

In rare cases (e.g., the product is out of stock), a refund can be processed.

Damaged or Wrong Items

Please check your order immediately upon delivery.

If you notice any problem, contact us right away so we can resolve the issue.

Free delivery is available on all orders within Pakistan.

Additional charges may apply for special locations or heavy equipment.

Exceptions (Non-returnable items)

Used or installed parts

Custom/special orders

Items without original packaging