Terms Related To Order

   Terms Related To Order

 

Last Updated: September 12, 2025

1. Order Confirmation

All orders placed on our website will be confirmed via email, SMS, or phone call.

Orders are processed only after confirmation.


2. Exchange Policy

Products can only be exchanged if the wrong item was delivered or the received item is faulty/damaged.

Exchange requests must be made within 2 days of delivery.

Items must be unused, with original packaging and tags intact.

Courier charges for returns/exchanges will be borne by the customer.


3. Order Cancellation

Orders can be canceled within 24 hours of placement (before dispatch).

Once shipped, cancellation will not be possible.

Adnan Brothers reserves the right to cancel orders in case of stock unavailability, pricing errors, or other unforeseen issues.

 

4. Non-Returnable Items

Certain categories such as perishable items, customized products, and personal care goods are non-returnable.

 

5. Customer Support

For exchange or order issues, contact us at:

📞 +92 307 8513909

📧 adnanbrothers.official@gmail.com