Terms & Conditions

       Terms & Conditions

 

Last Updated: September 12, 2025

Welcome to Adnan Brothers. By accessing and using our website www.adnanbrothers.com, you agree to comply with the Terms & Conditions outlined below. These may be updated from time to time without prior notice, so we recommend reviewing them periodically.

---

1. Orders & Confirmation

All orders placed through our website are considered an offer to purchase products.

Once you place an order, we will contact you via phone, email, or SMS to confirm availability, price, and delivery details.

Your order will only be processed after confirmation.

---

2. Eligibility

Customers must be 18 years or older to place an order.

We reserve the right to cancel any order if we believe the customer has provided false information.

---

3. Payment

Cash on Delivery (COD) is our primary payment method.

Customers must pay in full at the time of delivery.

We currently do not accept cheques, credit cards, or online transfers.

---

4. Pricing & Availability

All prices are listed in Pakistani Rupees (PKR) and include applicable taxes.

Product availability may vary; if an item is out of stock, we will notify you.

Prices may change without prior notice, but confirmed orders will not be affected.

---

5. Shipping & Delivery

We provide nationwide delivery across Pakistan via trusted courier services.

Delivery is free unless otherwise stated

Standard delivery time is 3–5 working days, depending on location.

For in-store pickup at Cavalry Road, Nowshera Cantt, orders are usually ready within 24 hours.

---

6. Returns & Exchange

We have a 2-day exchange policy.

Items can only be returned/exchanged if found damaged, defective, or incorrect at the time of delivery.

To request an exchange, contact us at +92 307 8513909.

---

7. Customer Responsibilities

Please inspect your order upon delivery.

Do not accept damaged packaging; report any issues immediately.

Keep the original packaging until your claim is resolved.

---

8. Limitation of Liability

While we try to provide accurate product details, errors may occur. Adnan Brothers is not liable for minor inaccuracies.

Delivery times are estimates only; delays due to courier or external factors are beyond our control.

---

9. Business Hours

Physical Store (Nowshera Cantt):

Monday to Saturday: 9:00 AM – 7:30 PM

Closed on Friday

Online Store:

Open 24/7 , including Fridays and holidays.

---

10. Contact Information

Adnan Brothers

📍 Cavalry Road, Nowshera Cantt, Pakistan

📧 Email: adnanbrothers.official@gmail.com

📞 Phone/WhatsApp: +92 307 8513909